Shipping Policy

Processing Time
    •    Pre-orders require 7–14 business days to process before shipment, as items are made in partnership with overseas suppliers.
    •    Regular in-stock items ship within 3–5 business days.
    •    If any delays occur, we will notify you by email.

Shipping Times
    •    U.S. Standard Shipping: 5–10 business days after processing.
    •    International: Shipping times vary depending on destination.

Pre-Orders
When you place a pre-order, your payment is processed immediately to reserve your item. Pre-order dates are estimated and may shift due to production or customs.

Lost or Delayed Packages
Dose by Diamond™ is not responsible for:
    •    Delays by the shipping carrier
    •    Packages marked “delivered” but not received
    •    Incorrect addresses entered at checkout

For assistance, please first contact the shipping carrier. If you still need support, reach out to us at info@dosebydiamond.com